CRO · CONVERSION DESIGN · DEVELOPMENT

Find the conversion leaks. Build the fixes. Prove what works.

We combine research-led CRO, conversion copy, UX design and specialist development to turn more of your existing traffic into customers. From audits and experimentation roadmaps to landing pages, full website redesigns and A/B test implementation, one team owns the work from insight to launch.

CRO strategy, design and development across Shopify, WordPress, Convert, Optimizely, VWO and Adobe Target.

The loop we own end to endOne team
  1. Find

    Analytics, recordings, customer research and a conversion audit

  2. Design

    Hypothesis, conversion copy, wireframes and treatment design

  3. Build

    Hand-written experiments, pages and permanent implementation

  4. Prove

    Measurement wired before launch, then the result read honestly

Most agencies own one or two of these. The handovers between them are where conversion programmes stall, so we removed the handovers.

“Subhash has helped us set up A/B testing experiments. He is a creative thinker and skilled developer. He thinks of all the right questions and delivers good work on a timely basis. If you are looking for developer support, consider Subhash as highly recommended.”
Jake Sapirstein
Founder, LiftCentro
LiftCentro logo

Testimonial 1 of 2: Founder, LiftCentro

What clients say · why people call us

Two kinds of brief arrive here. “We are getting traffic and not enough of it converts, and we do not know why.” And “we know exactly what we want built and we need someone who has done this before.” We are set up for both, and the second one usually turns into the first.

We do not publish outcome percentages without the sample size, the duration, the metric definition and the client’s agreement to it. Judging that difference is most of what we are hired for, so the site holds itself to it.

Platforms and tools we work in

Platforms and tools we work in: Convert Experiences, Optimizely, VWO, Adobe Target, Shopify Plus, WordPress, WooCommerce, GA4, Google Tag Manager, Figma, React.

Where to start

Choose the Support You Need

Two things bring people here. Either you need someone to identify what is hurting conversions and improve it, or you already know what you want and need a specialist to design, build or test it. Both are us.

Identify

Full-Service CRO

For businesses getting traffic but not enough conversions.

We find out why your funnel loses the visitors it loses — analytics, recorded behaviour, customer research and a conversion audit — then build, test and measure the fixes ourselves.

  • GA4 and funnel analysis
  • Heatmaps and session-recording analysis
  • Voice-of-customer research
  • UX and heuristic evaluation
  • Conversion audit
  • Hypothesis creation
  • Experiment prioritization
  • Experiment design and development
  • Results analysis
  • Ongoing optimization roadmap
Design

Landing Pages and Website Redesigns

For businesses that need a stronger conversion journey, messaging and user experience.

Research, copy, UX and visual design that end in a built, instrumented page — not a Figma file somebody else has to interpret.

  • Customer and competitor research
  • Conversion copywriting
  • Information architecture
  • Wireframes and UX
  • Conversion-focused Figma design
  • Landing-page development
  • Shopify or WordPress implementation
  • Analytics and event tracking
  • Responsive QA
  • Post-launch measurement
Build

CRO and Web Development

For CRO agencies, consultants and internal teams that already have hypotheses, designs or recommendations.

You own the thinking on these engagements. We are the specialist build and QA bench behind it, on your platform and under your brand if you want.

  • A/B test development
  • CRO web development
  • Shopify development
  • WordPress development
  • Experiment QA
  • Analytics implementation
  • Winning-test rollout
  • White-label development

These are not three separate businesses

They are one capability sold at three depths. The reason it matters commercially: the people writing the findings are the people who ship them. Nothing lands in a report that we cannot build on your actual stack, and nothing is built that we cannot measure. Most programmes lose their momentum in the handover between those two jobs, and there is no handover here.

  • Start with a diagnosis, continue into the build
  • Start with the build, add the research later
  • Start with one test and see how it goes
Core Services

Ten Services, Three Capabilities

Buy the whole programme, a single page, or one experiment build. The standard is the same either way, because it is the same team.

Worth being plain about three that get mixed up: full-service CRO works out what to change and proves whether it worked. A/B test development builds temporary experiment variations inside your testing platform. CRO web development permanently implements the experiments that won, and the conversion changes that do not need testing.

01 · Identify

Full-Service CRO

Explore Full-Service CRO
02 · Design

Landing Pages and Website Redesigns

Explore Conversion Design
03 · Build

CRO and Web Development

Discuss Development Support

Not sure which one you need?

Every service page sets out the deliverables, the process, what you receive, who it is not for, and the questions people ask before buying. Or tell us the situation and we will say which of the three is the honest answer, including when it is none of them.

Problems we solve

Which of these is actually costing you money?

Three different problems get described to us, and they need three different answers. Working out which one you have is usually the first useful thing that happens.

Traffic is not converting

You are buying more traffic to fix a conversion problem

Acquisition costs keep rising and the conversion rate has not moved in a year. Nobody in the business owns the question of why, so the answer keeps being "spend more".

Full-service CRO
Traffic is not converting

You have a hunch, not evidence

Everyone has a theory about the checkout. None of them is grounded in what visitors actually do, so the argument is decided by seniority rather than by data.

CRO audit
The pages are the problem

Paid traffic lands somewhere that does not match the ad

The creative sells one thing and the page says another. The click was paid for and lost in the first three seconds, and no amount of bid tuning recovers it.

Landing pages
The pages are the problem

The last redesign made the numbers worse

The site looks current and converts less than the one it replaced. Everything changed at once, so nobody can say which change did it.

Conversion-led redesign
The pages are the problem

Your site is slower every quarter and nobody owns the total

Each app, widget and tag was justified on its own. Together they have undone the conversion gains they were bought to produce.

Shopify and WordPress work
Delivery is the constraint

Good ideas expire in the backlog

A hypothesis worth testing in January is stale by June, because the page it referred to has already changed twice and the only person who could build it is on the product roadmap.

A/B test development
Delivery is the constraint

A test ran for three weeks and the data is unusable

The variation broke on one browser, or the goal fired on both arms, or the targeting was wrong. All of it was findable in twenty minutes before launch.

Experiment QA
Delivery is the constraint

Your agency’s test volume swings and headcount cannot

Three clients approve roadmaps in the same week and you need double the build capacity. A month later you do not. Hiring for the peak means paying for the trough.

White-label support
End-to-end CRO process

From Insight to Launch, Without a Handover

Ten stages in three phases. You can buy any phase on its own — plenty of clients start at stage six with a hypothesis they already trust — but this is the whole loop and it is the same team through all of it.

Identify

Phase 1 of 3
Stage 1

Analytics and funnel diagnosis

Where sessions enter, where they drop, which segments behave differently from the average, and whether the site is instrumented well enough to measure a change at all. Frequently it is not, and that is finding one.

Stage 2

Behavioural research

Heatmaps and session recordings on the templates that carry revenue, read for the specific behaviours the numbers imply: dead clicks, scroll walls, a form abandoned at one particular field.

Stage 3

Customer research

On-site and post-purchase surveys plus the sales and support conversations you already have. Analytics says where people leave. Customers say why, in language that goes straight onto the page.

Stage 4

Conversion audit

A heuristic and UX evaluation of every step in the path on real devices, cross-referenced with the technical reality of your site. Each finding carries its evidence and its build cost, because a finding nobody can build is not a finding.

Stage 5

Hypotheses and a prioritised roadmap

Hypotheses written so they can be falsified, ordered on expected impact, our confidence in the evidence, and effort. Then a decision on each: test it, or just fix it.

Design and build

Phase 2 of 3
Stage 6

Experiment and page design

Conversion copy and treatment design before any code, because a hypothesis is not testable until somebody has decided what it actually says. Larger changes become a landing page or a redesign rather than a variation.

Stage 7

Development

Hand-written HTML, CSS and JavaScript against your real DOM. Idempotent so re-renders cannot duplicate it, reversible so it leaves no residue, isolated to exactly what the hypothesis changes.

Stage 8

Instrumentation and QA

Targeting verified from a real qualifying and a real non-qualifying session, every goal fired by hand and confirmed on the control as well as each variation, then the documented pass: functional, visual, responsive, cross-browser, console, flicker, isolation, regression.

Prove

Phase 3 of 3
Stage 9

Measurement and analysis

Live-traffic validation, a check that the observed split matches configuration, guardrail metrics, and the result read against analytics as well as the testing tool. Including when the result is that the idea did not work.

Stage 10

Roll out, remove, re-prioritise

Winners implemented permanently and the experiment layer deleted. Losers removed and the reasoning recorded. The roadmap is then re-ordered on what the round taught us, which is the difference between a programme and a project.

What if you do not have enough traffic to test? Then we say so at stage five rather than billing for a programme that cannot produce evidence. Below roughly 30k monthly sessions on the pages in question, the work becomes evidence-led improvement: fixing what research and recordings agree on, rebuilding the pages that clearly underperform, and running fewer, larger experiments where the expected effect is big enough to detect. The arithmetic behind that threshold is in how much traffic you need to A/B test.

Stages 6 to 10 are written up in full in the complete A/B test development workflow, and stage 8 is available on its own, on experiments somebody else built, as CRO and experiment QA.

Selected engagements

Three Engagements, Start to Finish

Every engagement runs the same way: find the problem, write a hypothesis that can be tested, engineer it properly, and measure it so the answer holds up.

These are Shopify because that is where most of the published detail sits; the same approach applies on WordPress, on landing pages and on a full conversion-led redesign. Where a change is genuinely uncertain rather than clearly broken, it goes through A/B test development instead of straight into the theme.

DTC apparel · ShopifyCRO + development

Slide-out cart with a free-shipping progress bar

Problem:
Most mobile carts were abandoned before checkout. The app-based drawer took over two seconds to open and pushed the checkout button below the fold.
Hypothesis:
A sub-200ms custom drawer with a live free-shipping threshold and a one-tap upsell will lift average order value and completed checkouts.
Execution:
Figma spec, then a custom Liquid and vanilla-JS drawer just over 2kb, shipped as a zero-flicker 50/50 experiment through Convert Experiences.
Supplement brand · ShopifyExperiment development + QA

Removing product-page friction and eliminating test flicker

Problem:
High product-page bounce on paid traffic, and a previous agency’s WYSIWYG experiments flickered for most of a second, so the results were not trustworthy either.
Hypothesis:
A sticky add-to-cart with above-fold trust signals, delivered as native DOM scripts, will lift add-to-cart without contaminating the sample.
Execution:
Rebuilt the test layer in lightweight vanilla JS on Convert Experiences and Shopify, with every GA4 event validated on both arms before launch.
Enterprise · Shopify PlusConversion-led rebuild

Theme rebuild: removing app bloat from a Plus storefront

Problem:
A large installed-app footprint, a mobile Largest Contentful Paint well outside the good threshold, and a legacy theme no developer wanted to touch.
Hypothesis:
A clean Online Store 2.0 Liquid rebuild with app-logic consolidation will recover the speed-driven losses.
Execution:
Custom design system into a clean Liquid architecture, redundant snippets removed, and a full Google Tag Manager datalayer schema.

We do not publish outcome percentages until we can show the measurement conditions alongside them and the client has agreed to it. A lift quoted without its sample size, its duration and its guardrail metrics is not evidence, and judging that difference is most of what we are hired for. If you want the detail on any engagement above, ask us directly and we will tell you what we can, with the caveats.

The differentiator

Why Strategy and Development Belong Together

Plenty of agencies can tell you what is wrong. Plenty of developers can build what you ask for. The expensive gap is between them, and it is where most conversion programmes quietly stop.

We can identify conversion opportunities and implement them. That is not two services sold together. It changes what gets recommended in the first place, because a finding we cannot build never reaches the report.

A finding is worth what gets built from it

The most common way a conversion programme fails is not bad research. It is good research that arrives as a document, gets costed by somebody who did not write it, and is still open six months later. When the people writing the findings are the people who ship them, nothing lands in the report that cannot be built on your actual stack.

The handover is where the intent is lost

A recommendation compresses a lot of reasoning into a sentence. Hand that sentence to a separate build team and what gets built is a literal reading of it, missing the reason it was proposed. Removing the handover is the cheapest quality improvement available to most programmes.

Done includes the measurement

A front-end developer is finished when the change matches the design. We are finished when the goal has been fired by hand and confirmed recorded, on the control as well as each variation. An experiment whose metric was never verified is weeks of traffic bought for nothing.

Knowing the build cost changes the roadmap

Impact and confidence are guesses. Effort is not, if you build this work every week. That is why the roadmap here can actually be ordered and resourced, rather than being a ranked wish list that stalls at the first expensive item.

The narrower version of this argument, about developers specifically, is in CRO developer vs front-end developer.

Where the work actually goes

The same programme, run two ways. No figures here — this is a description of process, not a measured comparison.

Split across suppliers
  • 1Research agency writes the findings
  • 2Findings costed by someone who did not write them
  • 3Build agency interprets the recommendation
  • 4Measurement treated as a later ticket
  • 5Result disputed between two suppliers

Two handovers, and the reasoning has to survive both.

One team
  • 1Findings written against the live codebase
  • 2Build cost attached to each finding as it is written
  • 3The author of the hypothesis builds the treatment
  • 4Measurement wired before launch, verified on both arms
  • 5One team accountable for the read-out
Platform expertise

The Platforms This Work Actually Happens On

Research and strategy are portable. Implementation is not. Experimentation platforms are not interchangeable — each has its own JavaScript API, its own flicker mechanism and its own way of handling a page that re-renders — and neither are the stacks underneath them. We work in the accounts you already own.

And the stacks they run on

  • Shopify
  • Shopify Plus
  • Liquid & Online Store 2.0
  • Hydrogen & headless
  • WordPress
  • Gutenberg blocks
  • WooCommerce
  • Elementor
  • Next.js & React
  • Static HTML/CSS/JS
  • GA4
  • Google Tag Manager
  • Figma

Shopify and WordPress each have their own page: Shopify development and WordPress development.

No platform yet, or choosing between them? Experiments can also be built and deployed through Google Tag Manager with a GA4 measurement plan, plus our comparison of Convert, Optimizely and VWO covers the decision from a developer's point of view. We hold no reseller relationship with any vendor, so we have no stake in which you pick.

For Agencies

Use Us as Your White-Label CRO Development Team

If delivery is the reason your programme underdelivers, you do not need another strategist. You need build, design and QA capacity that does not come with a headcount decision attached.

We deliver your experiments, landing pages and conversion work under your brand. On these engagements you keep the client, the strategy and the read-out — that is the arrangement, not a limit on what we do. Start with a single test if you would rather find out cheaply.

Still deciding whether to outsource at all? The arithmetic is in when a CRO agency should outsource experiment development.

Invisible by default

No client-facing presence, no branded documents, no name in the code. Your client sees your delivery, not a subcontractor.

NDA-friendly

We expect to sign your NDA rather than present our own, before any brief is shared.

Overflow capacity that flexes

Scale month to month instead of committing to a salary against a workload that swings between two experiments and eleven.

Your tools, your process

We work in your Slack, your Jira or ClickUp, your repository conventions and your definition of done.

Alongside your strategists and designers

Direct access between your specialists and ours, because routing every technical question through an account manager reintroduces the bottleneck.

QA evidence you can forward

Itemised pass or fail, written client-ready in your voice. Findings about the brief come back to you privately, never to your client.

Engagement Models

Choose the Right Way to Work Together

Whether you need an ongoing conversion partner, flexible access to specialist time, or help delivering one defined project, we shape the engagement around the work rather than the other way round.

Dedicated Partnership

Keep the programme moving with reserved monthly capacity across research, design and development. Best for teams with a steady pipeline of experiments and conversion work.

  • Reserved research, design and build capacity
  • Ongoing CRO and experimentation support
  • Priority access
  • Flexible monthly scope
  • Built for long-term collaboration

Best for teams with ongoing needs

Discuss a Retainer

Flexible Hours

Draw down specialist time as the work arrives, without committing to a long-term engagement. Use it across research, audits, experimentation, landing pages, Shopify and technical implementation.

  • Use support when you need it
  • No long-term commitment
  • Ideal for smaller initiatives
  • Access to specialized expertise
  • Easy way to start working together

Best for occasional or unpredictable needs

Discuss Hourly Support

Project Engagement

Have a specific initiative in mind? We can scope the work, define the deliverables, and take ownership of the implementation from start to finish.

  • Clearly defined deliverables
  • Agreed project timeline
  • Dedicated project focus
  • CRO, design and development expertise
  • Suitable for complex initiatives

Best for clearly defined projects

Discuss a Project

Every engagement is different. We'll recommend the most suitable approach based on your goals, scope, timeline, and level of support required.

Let's Talk

Tell us what you're working on and we'll come back with the right engagement model and a real quote.

FAQ

Answers Before You Ask

Straight answers on scope, platforms, QA, white-label confidentiality, traffic thresholds and how we price.

Three connected things. Full-service CRO: we work out why your funnel is losing people, using analytics, session recordings, customer research and a conversion audit, then build and test the fixes. Conversion design: landing pages and full website redesigns, from research and copy through to a built, instrumented page. And specialist development: A/B test builds, CRO web development, Shopify and WordPress work, and experiment QA, for teams who already know what they want. You can buy any one of them on its own.All services, with deliverables and process

No, and most people do not start there. The three most common ways in are a CRO audit if you need the diagnosis first, a single landing page if paid traffic is the pressing problem, or one experiment build if you already have a backlog. Each is a complete purchase in itself. If it turns into something bigger it does so with no re-scoping, because it is the same team either way.What a CRO audit covers

Because we do both, a finding never has to survive a handover to get built, and nothing reaches the report that cannot be implemented on your actual stack. It also changes the roadmap: every finding carries a real build cost, estimated by the people who will build it, so the priorities can be ordered on effort as well as on expected impact rather than being a ranked wish list.Why strategy and development belong together

Ecommerce and lead-generation businesses with traffic that is not converting well enough; marketing and in-house teams whose site or landing pages need work their engineering queue will not reach; and CRO agencies, consultants and experimentation teams who need specialist delivery capacity behind their own programmes. Agency work is available white-label, under your brand.White-label support for agencies

GA4 and funnel analysis, instrumentation review, heatmap and session-recording analysis, voice-of-customer research through on-site and post-purchase surveys plus your existing sales and support conversations, and a structured UX and heuristic evaluation on real devices. Findings are written individually with the evidence behind each one. Anything we could not evidence is labelled a hypothesis rather than presented as a conclusion.The full CRO programme, stage by stage

Enough for the effect size you are chasing to be detectable in a window shorter than your seasonality. As a practical floor we suggest around 30k monthly sessions on the pages you want to test; below that, test durations stretch past six weeks and the programme stalls. That does not mean nothing can be done. It means the work becomes evidence-led improvement rather than split testing: fixing what research and recordings agree on, rebuilding pages that clearly underperform, and running fewer, larger experiments. We work out which situation you are in early and tell you plainly.The sample-size arithmetic behind that figure

Both. Conversion copywriting, information architecture, wireframes and Figma design are part of the landing page and website redesign services, and experiment design is part of the CRO programme. On a development-only engagement you bring the design and we build it — that is a scope decision about that engagement, not a limit on what we do.Landing page design and development

Shopify and Shopify Plus, WordPress and WooCommerce, and client-rendered front ends including React, Next.js, Hydrogen and headless storefronts. For experimentation: Convert Experiences, Optimizely Web Experimentation, VWO and Adobe Target, always inside the account you already own so the experiment, its code and its history stay with you. Where you have no platform, experiments can be built and deployed through Google Tag Manager with a GA4 measurement plan.Platform-by-platform implementation detail

That is the main risk in any redesign, which is why URL mapping, redirects, heading and metadata migration, structured data and analytics migration are scoped as work rather than assumed. We cannot promise no fluctuation — a large structural change usually causes some while Google recrawls — but the losses that persist are almost always caused by something avoidable, and avoiding those is a deliverable.How a conversion-led redesign runs

A documented pass with an explicit result per line: functional, visual, responsive, cross-browser and cross-device including real iOS Safari, targeting verified from both a qualifying and a non-qualifying session, every goal fired by hand and confirmed on control and each variation, console clean, flicker and layout shift measured, isolation confirmed, and a regression pass on the critical path. You get the completed pass, not the word “tested”.What the QA report contains

Flicker is treated as a data-validity problem rather than a cosmetic one: a visitor who sees the control before the variation applies has been exposed to both, and the sample is contaminated. We use each platform’s own mechanism for preventing it, scoped as tightly as possible, and we measure the result on a throttled mobile connection rather than asserting it. There is a genuine trade-off against rendering metrics, and we make it deliberately per experiment instead of pretending it does not exist.How to prevent flicker in A/B tests

We can, or we can hand over production-ready code for your own developers. Either way the experiment layer behind it should be removed: a winner left running as a test script is a permanent performance and maintenance cost with no remaining upside, and old experiment scripts are one of the most common things we find still executing on sites we inherit.CRO web development

Three shapes: a dedicated partnership with reserved monthly capacity, flexible hours drawn down as work arrives, and fixed-scope project engagements. We do not publish rates, because cost is driven by the complexity of the work and the state of your site rather than by the platform or the hours. A rate without scope would be misleading. Send one real piece of work and you get a real quote.The three engagement models

Only if you tell them. White-label work has no client-facing presence by default: no branded documents, no name in the code, and QA evidence written client-ready in your voice. We sign your NDA rather than presenting our own, and we do not publish, name or approach your clients.How white-label CRO development works

A single experiment or a QA pass can usually begin within days of a scoping call, and that is the way in we recommend. One real piece of work tells you more about fit than any proposal. An audit or a design engagement takes longer to start because it needs analytics and platform access, which is usually the slowest part. Reserved capacity takes longest, because it has to be allocated against an actual pipeline.

No, and nobody honestly can. What we are accountable for is that the research is real, the work is built correctly, the right visitors see it, the measurement is valid, and the result is something you can act on, including when the result is that the idea did not work. A supplier who guarantees a lift is either not measuring properly or not telling you when tests lose.

Tell Us What You Need Fixed.

Whether you need someone to find what is costing you conversions, or a specialist to build something you have already scoped, start here. You will hear back within one business day.

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